A burst pipe can flood a room in minutes. Here's exactly what to do in the first five minutes to limit the damage.
The single most important step is stopping the flow. Find your main water shut-off valve β usually in the basement, crawl space, or near the water meter β and turn it clockwise until it stops. Every second the water runs adds to the damage, so knowing this location before an emergency happens is one of the smartest things a homeowner can do.
If water is near outlets, your electrical panel, or appliances, shut off power to that area at the breaker box. Never step into standing water to reach an electrical panel β if you can't get to it safely, call your utility or an electrician.
Open cold taps to drain remaining water from the system and relieve pressure. Take photos and videos of the damage for your insurance claim before you start cleaning up.
Even after you stop the water, the pipe still needs professional repair. A licensed plumber will fix the break properly, check for hidden damage, and make sure the same failure doesn't happen again.
First Call NJ is available 24/7 across Northern New Jersey. One call and we'll take care of it.
(973) 604-8922Knowing where your shut-off valve is can save your home during an emergency.β¦
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